TERMS & CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Hanker Foods (M) Sdn Bhd relationship with you in relation to this website.
The term ‘HFMSB’ or ‘us’ or ‘we’ refers to the owner of the website. The term ‘you’ refers to the user or viewer of our website.

MODIFICATIONS
HFMSB reserves the right to modify this Website, and the rules and regulations governing its use, at any time. Modifications will be posted on the Web Site, and users are deemed to be apprised of and bound by any changes to the Web Site. HFMSB may make changes in the products and/or services described in this Web Site at any time.

PRICING
Prices stated on this site are in RM (Ringgit Malaysia). Shipping charges, import duties and taxes are not included. Products shown are for illustration purpose only. HFMSB reserves the right to change the prices without prior notice.

PROMOTIONS AND DISCOUNTS
Promotion codes are redeemed at the end of the ordering process on view cart page. Simply enter your promotion or voucher code, and when you’re finished, move on to the checkout section. Your promotional discount will be factored into your order and will be reflected in your order summary.

PRODUCT DESCRIPTION
HFMSB attempt to be as accurate as possible. However, we do not warrant that product descriptions or other content of this site is accurate, complete, current or error-free. In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
If your credit card has already been charged for the purchase and your order is cancelled, we shall issue a credit to your account in the amount of the charge. We apologize for any inconvenience this may cause you.

WEBSITE DISCLAIMER
The information contained in this website is for general information purposes only. The information is provided by HFMSB and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. Through this website you are able to link to other websites which are not under the control of HFMSB. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, HFMSB takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

 PAYMENTS
Gkash is a licensed e-money issuer and registered merchant acquirer regulated by Bank Negara Malaysia (BNM) since 2017. Gkash facilitates payments among all the banks, card schemes and as well as e-wallet players in Malaysia.

SHIPPING POLICY
Delivery of the goods shall be made to the address specified by the buyer in its order. If the product purchased by you is available, it will be shipped to you upon receipt of payment. Delivery takes 3 Working Days Delivery to selected courier service.

Shipping fee is applied and as below:

 LocationDescriptionFlat Rate Shipping costRemarks
Peninsular MalaysiaFree Delivery for purchase above RM80.00RM7.00 up to 2kgFree delivery not valid on cafe essential items
East MalaysiaTemporary No Free DeliveryRM15.00 up to 1kg 
OverseaPlease send your Order inquiry to our online@hankerfoods.com Shipping cost are based on the weight of your order. The actual shipping cost will be displayed in your final order summary. 

Once your purchase has been shipped out, you will receive an email confirmation of when your order was shipped.

RETURN/ REFUND POLICY

All sales are final. Once purchased, goods are not to be refundable, returned, transferred or exchanged.
Unless, you are receiving damaged, defective or incorrect item.
Please email us your requirement online@hankerfoods.com with Order No.

4th June 2019

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